InFORM: Improving care for people who Frequently call 999: co-production of guidance through an Observational study using Routine linked data and Mixed methods
Background People who frequently call the 999 ambulance service present an operational challenge to providers and their needs are inadequately met by current service provision.Aim of research To understand patterns and health outcomes of frequent calling and to Used Catchers work with stakeholders to co-produce guidance for formal testing in a futu